Quality Management Systems - Guidelines for performance improvement

Document Information

GSC Classification OFFICIAL
Access Policy Open
Reference bps16397-2018-04
Alt. Reference
Digital Intelligence and Investigation DII S&R 033
International Standards Organisation 9004
Document Status Current
Primary Classification
Author Organisation International Standards Organisation
Sponsor OrganisationNot Known
Trustee NPTC Standards Working Group, trustee@standards.police.uk

Copyright Notice Copyright (c) 2016 National Police Technology Council (NPTC) group and the persons identified as the document authors. All rights reserved.


This standard gives guidelines for enhancing an organisation’s ability to achieve sustained success and is consistent with the quality management principles given in ISO 9000:2015. It provides a self-assessment tool to review the extent to which the organisation has adopted the concepts in this document and is applicable to any organisation, regardless of its size, type and activity.


This gives guidance on how to use quality management systems to improve performance.

Normative References

bps16397-2018-04 link



2018-10-22Digital Intelligence and InvestigationInternal assurance through the DPP programme.

Obsoleted By



Standards | DII Programme IntegrationActive


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