Making your Service Accessible - An Introduction

Document Information

GSC Classification OFFICIAL
Access Policy Open
Reference bps98201-0000-00
Document Status Review
Primary Classification
Author Organisation Not Known
Sponsor OrganisationNot Known
Trustee NPTC Standards Working Group,

Copyright Notice Copyright (c) 2016 National Police Technology Council (NPTC) group and the persons identified as the document authors. All rights reserved.


Your service must be accessible to everyone who needs it. If it isn’t, you may be in breach of the Equality Act 2010. This means you need to start thinking about how users might access and use your service before you design or build anything. Accessibility isn’t the responsibility of just one person. Everyone on your team is responsible for making sure your service is accessible.


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